<blog>Breath XML?</blog>

The interface from Remedy AR Systems to SAP R/3 ©

In most companies IT-Service Management processes, such as asset, incident, problem and change management have been established for a smooth flow of IT operations. Cooperation with core business processes such as human resources, production, sales and controlling as well as with service partners and a broad spectrum of IT systems outside of the company make it necessary to join various IT systems.

Since I joined N-Tuition Business Solutions AG in 2001 formerly known as IT Masters Germany I’m working on this theme. N-Tuition  was the first company that build an reliable Remdy ARS / SAP integration in 2000.

In the very beginning of my career at N-Tuition I made a lot of research what is the best way to integrate different systems and how our products can be successful on the market. The focus laid on an absolute transparency  for the operator (He don’t realize that he is working in the SAP system) and smoothness and fast integration.  

The absolute strength of our software is the flexibility to adapt all the customer needs and it’s very stable.
I have also a lot of experience to integrate Remedy ARS with any SAP module. During some projects I made more then 100 specific SAP integrations.

We have 100% customer satisfaction!!!

Product history of Integration software products

• ARS Link for SAP (since 2001, for Remedy ARS 4.x, based on Remedy EIE)
• ARS Link for SAP V5 (for Remedy ARS > 5.x, doesnt’t need any 3rd party products)
• ARSXML-Link
• ARSXLink (Consilidation of the products ARSXML-Link and ARS Link for SAP)