Added download link at the bottom of this article!
I like the Service-Now platform and how fast you can change code and adjust the UI. Sometimes I’m really struggling with many browser tabs, the code editor and how to do it. I also like to explore new technologies and the Appcelerator Titanium Development Platform crossed my mind. This platform is very flexible and has great opportunities.
Thanks to the extraordinary company Keystone for bringing me onboard and to Guy Crossland for kicking off this idea with a nice comment about the smart German guys from 6wunderkinder and the shared wunderlist open source code (nothing copied, just learned from another cool company).
Code42 is a quick code editor for the Service-Now platform and comes with these features:
Current Version 0.92
Replication of Javascript and jelly source code to your filesystem. Synchronise a single object or replicate/export the full ServiceNow instance. These objects can be synchronised.
Business Rules
Client Scripts
Script Includes
UI Pages
UI Macros
Online search for script names and code patterns
Scheduled Script Synchronising (edit your code in the editor of your choice and let code42 do the job)
Simple code editor (Save changes to file system or Service-Now instance)
Deployment of changed code back to the Service-Now instance
Good designed ITSM Applications are reliable, modular, flexible and easy to maintain. All database tables are well indexed and the performance is acceptable from a user perspective. Okay, stop dreaming…..
An ITSM Application is likely a living elephant. With increasing of data records like Incidents, Problems, Infrastructure Change and all the associated CI’s the good elephant turns to a bad mammoth. One option to increase the performance back to acceptable values is to archive the transaction data.
Scope
The Remedy out-of-the-box works as designed but doesn’t fullfill the archiving requirements of ITSM installations.
In general, a “living” Remedy ITSM environment requires an archiving solution to improve performance and overall usability. The Archiving solution should deliver a company/module level configuration that can be driven by customer requirements.
Best practise should be a Hybrid solution design; combining a Remedy configuration layer that will drive database stored procedures to physically move/delete data from the Incident Management, Problem Investigation, Known Error, Change Management, Service Request Management, Task Management, Work Order Management and bespoken applications ‘live’ tables to ‘archive’ tables.
After one week with my brand new MacBook Pro all the installation (not all done) went smoothly, very very. I didn’t expect that software installation take so less time. The MacBook must have a very small REGISTRY, (joking).
I started customising my MacBook and the first hurdle came along. How can I create shortcuts and move them around the system?
Yes, I googled it out and the shortcuts are the alias on Mac. Nice. I tried to rename it but this won’t work.
I figured it out how to rename alias and here we go:
Well, I didn’t take 5 minutes but I can’t blame wordpress for that. I struggled with my plugins and after a few googles and thinking I figured it out. It was just the write permission on a specific folder for the updates.
Now all good.
With enabling remote access via xmlrpc I’m able to use my iPhone as writing client. Does this mean I write more often. How knows?
phpwcms is my favorite web base content management system. You can follow the steps below to optimize your website for Search Engines (SEO).
Change the URL
You must alias this category for each structure of your website (admin ==> site structure). Instead of the standard url ‘index.php?index=4,6,0,0,1,0′ you can use the url ‘index.php?testcategory’.
Rather than using this complicated number sequence, you can easily use the url in links.
ARSXLink provides an intelligent and smooth way to integrate Remedy ARS and SAP. For this guideline the focus lays on a BAPI/RFC integration.
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